Shipping policy

Thank you for shopping at XodóPets! We are committed to delivering comfort and wellness products to pets around the world safely and reliably.

Order Processing Time All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped, including your tracking number.

Estimated International Delivery Times Because we partner with specialized global fulfillment centers to bring you unique pet wellness products, standard international shipping typically takes 7 to 15 business days, depending on your destination country and local customs clearance.

Order Tracking Once your order has shipped, you will receive an email with a tracking number so you can follow its journey right to your door. Please allow up to 48 hours for the tracking information to become available.

Customs, Duties, and Taxes XodóPets is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Questions? If you have any questions about your order or shipping, please contact us at: info@xodopets.com.